Setting Up a ServiceNow Alerting Address (Or Other Ticketing System)

You can set up an email ticketing address within the HackNotice platform, allowing for efficient and organized management of support tickets. To do so, follow the below steps:

1. Open the HackNotice platform and proceed to the "Business" section.
2. Next, navigate to "Business > Account > Account”.

3. Once in the "Account" section, go to “Preferences” and locate the option to add a ticketing email address. 
4. Input the desired email address that will be used for ticketing purposes. After entering the ticketing email address, click on the "Submit" button to save the changes.
5. Email alerts will now automatically open a ticket in your ServiceNow environment.

Note: Ensure that the provided email address is accurate and actively monitored, in order to facilitate the timely handling of support inquiries.